Ian Newfeld

Senior Sales Leader  -  Heyday by Hootsuites

Ultimate Conversational AI Playbook For The Revenue-Obsessed Retailer

Lacoste, BESTSELLER, and Decathlon have made conversational AI the key ingredient to their ecommerce and CX strategies. The result? Major cost savings from support departments and increase in ecommerce sales. How’d they do it? We’ll give the inside scoop.


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